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Be sure – backoffice by pago
Most e-commerce-businesses are well shaped in front end design. But what about the business transactions that go on in the background? What about everything from customer orders to merchandise shipment to payment? What about dealing with the risk of slow-paying customers? What about secure payment methods, cost-efficient order processing and the strict management of receivables?
The Internet has its own rules. Anonymity leads to higher risks, and it’s a rockier road to business success. But it can be done with the complete back office program by Pago eTransaction Services GmbH – as one of the leading full-service providers and 50 per cent subsidiary of the Deutsche Bank.
Pago simplifies the central business transaction processes on the Internet and minimises the risk of online transactions for merchants and customers. Pago offers a complete and integrated online platform for the back office services, merchants require for successful business:
Risk management by Pago
How do you establish who your customer is?
- ADDRESS & NAME VERIFICATION – find out online within seconds whether a given address or/and name exists and has been entered correctly. This minimises your number of cancellations and returns, and avoids preventable costs.
Advantages and benefits
- Ideal for all e-commerce providers who ship goods over the Internet, such as mail-order businesses, Internet shops, call centres, etc.
- Great reductions in logistical costs and the cost of handling returns
- Reduction of marketing investments by verification of customer files.
How do you find out how trustworthy your customer is?
- RISK ASSESSMENT – you receive valuable information to decide right about the payment methods to be offered to your customer. Pago SCORE reduces the number of non-payments.
Advantages and benefits
- Greater attractiveness through a larger number of payment possibilities, including ordering on account
- Reduction of the risk of non-payment
- Improved liquidity
- Your customers see only those payment methods allocated to them
- Inclusion of personal payment histories when Pago DEBTOR is used
- Increase in company value through qualified regular customers
- Possibility of selecting from various score types
- Personal evaluation
Pay management by Pago
After a sale, how do you get your money collected?
- PAYMENT TRANSACTIONS – online, flexible and secure. Pago PAY provides you with classic payment methods such as credit card and electronic direct debit, as well as paybox now.
- Pago MULTIPAY expands your number of payment methods to include those used in mail order business, such as invoice, prepayment and cash on delivery. And it gives you integrated return and credit note processing and consolidated account settlement.
Advantages and benefits
- A broad spectrum of payment methods covers the different customer demands
- All services from one source, serving one single interface
- Authorisation and posting functions can be used according to your business requirements
- The “virtual cashier” ensures secure transmission of payment data
- Scalable, secure and easy to connect platform
- Processing of VISA and EUROCARD credit cards by closing acquiring contracts
- Diverse reports which are available to you online at any time
- Authorisation and posting functionality is covered by the interface
How to provide your customer with printed documents like invoices that covers e.g. legal requirements for tax deduction?
Pago BILL is the convenient solution for printing and dispatching of invoices, reminders or whatever you want to send to your customer in writing. Pago provides the full infrastructure that is required for a professional print-job up to an online-archive of any document printed. The documents layouts can be adopted to your corporate design to assure a consistent approach towards your customer.
Advantages and benefits
- Completion of the payment process through the billing procedure
- Professional handling by experienced partners
- No need for investment in your own resources
- Ability to adapt to your company layout
- Access to the archived invoices in the online archive via Internet
- Seamless integration in the payment processes and the receivables management system of Pago
- Printing, mailing and archiving – everything from a single source
Receivables management by Pago
How do you minimise non-payments and monitor payment history?
- DEBTOR ACCOUNTING – without investing capital or cultivating resources, Pago DEBTOR increases your number of received payments by an efficient system of reminders and the involvement of a collection agency. Regular reports can be taken over directly by your accounting department.
Advantages and benefits
- Consistent receivables management reduces bad debt losses to a minimum
- Savings in investment for debtor accounting systems
- Full online-reporting enables up-to-date overview on business development
- Greater liquidity through strict receivables management
- Complete, external subsidiary ledgers
- No investment in debtor accounting (software and personnel) is necessary
- Diverse reports which are also available online and can be called up by you at any time
- Possibility of non-payment insurance
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