Solving access to information catalogues for telecommunications operators Internet based directory assistance
By Mirko Jelcic and Nebojsa Ljuboja,
The following describes the solution, both functionally and architecturally, to an age-old problem that has haunted the telecom operators for decades. the solution is the TelInfo Directory Assistance Gateway (TelInfo DAG), which is a new service of Operational System Support for the telecommunication operator industry. It enables a telecommunication operator (TELECOM) to uniformly access its own directory (catalog) as well as that of other TELECOM operators directories data as if it were a single logical database, Thus providing transparent information services for their customers. It also provides a new revenue stream to the TELECOM, allowing them to offer access to their data.
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