Corporate Communications

Headquartered in London with a European presence, Corporate Communications is an independent communications consultancy and service provider, presenting a full range of strategic services including business analysis, project management, architecture design, application development, systems integration and managed services. Corporate Communications has unique expertise in the field of voice, data and Contact Centre technologies.

The fundamental goal of Corporate Communications is to deliver robust, cost-effective business advice and solutions, based on return-on-investment models and proven methodologies, from an independent viewpoint. Our business-first approach is reinforced by our drive to recruit the most experienced personnel from a wide range of industries, with the ability to work at strategic, operational, application and infrastructure levels within our client’s organisation.

With this approach, we possess a unique and qualified understanding of the implications of business change on technology, and vice versa, and are positioned to take responsibility for the recommendations that we make by implementing proposed change and proving the forecasted business benefits.

Products and Services:

• Technology Specialisations - Contact Centres, Telephony Platforms, VOIP, Speech Recognition, Multi-Channel, WAN, Computer Telephony Integration, Customer Relationship Management, Unified Messaging.

• Strategic Communications Consultancy - realise your customer interaction strategy, to deliver “quick wins”, cost reduction and long-term competitive advantage.

• Technology Evaluations - technical or business process audits, requirements analyses, product assessments and development of feasibility studies and business cases.

• Project Management and Implementation – ensures the timely integration of solutions into your environment, managing risks, business impact and benefits realisation.

• Support Services – including maintenance, hosting and managed/outsourced solutions to offer consistent service and support across multiple products and geographies.

For further information please visit www.cc.net.

Corporate Communications (Europe) Ltd
Tower 42, Old Broad Street
London EC2N 1HQ

Tel:

E-mail:
Website: www.cc.net

Articles by Corporate Communications:

Corporate Communications
Consultancy

'Dreams' of convergence & enhanced customer service become reality

Converged voice and data strategy from Corporate Communications puts a spring into retailer's ambitions.






 

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